STUDIO POLICIES / UPDATED 12 OCTOBER 2026
Refund & cancellation policy.
Clear expectations for working with MediaTech Studio.
How to request a cancellation or refund
Email billing@mediatech.studio with your name, invoice or project reference, payment date and the reason for your request. Do not send card details. We will review your request against your accepted proposal, payment records and work delivered, and explain the outcome.
Project cancellations
Your written agreement sets cancellation terms and payment milestones. A cancellation review considers completed work, committed third-party costs and any unused advance payment. Contact us before further work proceeds. This website does not promise a blanket refund period or make every deposit non-refundable.
Monthly partnerships
Request cancellation by email. The notice period, effective end date and any final charges follow your agreement. A request stops future work only once the effective date is confirmed. A refund of previously delivered work is assessed under the agreed terms and applicable law.
Incorrect, duplicate or disputed payments
Report the transaction reference and issue promptly. We will check the records and arrange an appropriate correction or refund when due. Approved refunds are returned through the original payment method where available; bank or provider processing times vary.
Payment provider and legal rights
Online card payments are currently unavailable on this domain. If approved provider checkout is introduced, the applicable buyer and refund terms will be identified before purchase. Nothing in this policy removes mandatory consumer rights or overrides an agreed entitlement to a refund.